LiveDDM Trailer with testimonials

LiveDDM Trailer with testimonials


Dr. Michelle Budd:
LiveDDM addressed all of our concerns and more! We know our information is protected with login and passwords
as well as the biometric finger print for identification. Dr. Bobby Chagger:
LiveDDM has made security for my patient records possible. By giving password protection. By giving biometrics and by encrypting my data. I am very satisified with the security that they have given me. I know full well that there cannot be a breach of my patient data. Dr. Sat Saggu:
I think the first important question in going paperless was that I wanted to have security on all my charts, all my notes, all my xrays, all my charting, all the information I store in my computers–for myself, the other dentists, staff members and the restorative hygienists as well as the receptionists. LiveDDM answered all those questions, and more. Dr. Bobby Chagger:
Charting–digital charting, I like. It happens quickly and efficiently. It doesn’t slow down the process of the new patient exam. The second thing I like is that I can quickly
pull up the treatment plan for a patient. If I’ve seen the patient weeks earlier, and I want to know what I have left to do with them, what my plans were, my thoughts were, I can see it quickly, access it and proceed
with treatment on the patient immediately. Dr. Sat Saggu:
It enables me to work with a massive team. In each of my offices I can have different users getting information, or inputting information all at the same time, within the office, within different dental operatories in the office and even inbetween different locations. So LiveDDM allows me to communicate between the offices and locations. Dr. Michelle Budd:
Our main reason for choosing LiveDDM was the ease of use, the layout, the way it looked on the screen and all the different features it had. When we found out LiveDDM was a Canadian company, that made us feel just that much
better about choosing LiveDDM knowing that we would get local personal attention. Dr. Saggu:
I can gain access to patient information, patient charting, patient dental insurance needs from any operatory from any port at any time. All of the information we require to know about that day’s appointment is right there, easy for us to see. As well, the program makes it very easy for us to show patients all the information they need to know to feel comfortable. Dr. Chagger:
LiveDDM has been excellent in terms of service and support. The reason is, when we phone we always get a response quickly. They are always speedy in terms of any questions or issues that we may have and resolve them quickly. It doesn’t matter who calls from my office, be it myself or a staff member, they do answer our needs. The ongoing service that we have recieved has been tremendous. Every problem that we’ve had, every concern –there hasn’t been many–has been answered very quickly. Dr. Saggu:
We have thousands of dental patients in each of our locations And we 50 to 100 new patients every single month. We’re always inputting new information, dental insurance information into the charts, this information is available in all our operatories. To this date, from probably 5 to 7 thousand patients that we have, I have had no security issues or any complaints from patients or dentists or team members. I am very happy with all the security features in LiveDDM.

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