VA Patient Aligned Care Team (PACT) video 1

VA Patient Aligned Care Team (PACT) video 1


DR. ROLA EL-SERAG: I am fortunate enough to work
in our Women’s Health Center. I have a PACT team that consists of nurses
and we have a psychologist here in our Women’s Health Center that also is specifically trained
in women veterans’ mental health and trauma. We have a breast center here, so our breast
radiologist is actually here within our center. KIM GIBSON: What happens is, we have our panel
of patients and I’ll do triaging. Then we assess the patients and then we go
to the provider. So working as a team makes it cohesive for
me. DR. ALLISON SWEENEY: And so I’m in and out of
the offices of our PACT team members all day long and able to
really kind of collaborate, not only to provide care for the veteran but
also to support each other and the work that we do. DR. MAHDIEH PARIZI: Women veterans have very unique
needs. Everything from unique psychiatric needs to
unique healthcare needs. And we’re very fortunate to have an all
encompassing, very inclusive, comprehensive women’s center that’s headed by Dr. El-Serag
who has been essential in helping establish our breast care center. KIM GIBSON: One of my favorite team members
that I like working with would be Dr. El-Serag because I am her nurse. I enjoy working with her because she has years
of knowledge. She makes it very easy for me and she’s
easygoing. We have a good flow together. DR. ALLISON SWEENEY: She is so unbelievably passionate
about women veterans’ healthcare. Coming here she was one of the main draws
because I knew how dedicated she was to building this program for our women veterans. DR. ROLA EL-SERAG: We work very closely with Dr.
Sweeney. She offers us all kinds of advice and strategies
in terms of how to cope with stress at work and how to handle different situations with
veterans. And so for that reason, we’re very fortunate
to have her contribution to the team. Kim is just wonderful because our female veteran
population loves her. I often get patients telling me how warm she
is, how friendly she is, and how nice her smile is. Dr. Parizi is our breast radiologist, and
having her in the clinic is just wonderful because she is very accommodating and she’s
very focused on providing accessible and high quality care to our veterans. DR. ALLISON SWEENEY: Especially as a psychologist,
this is one of the best places to work if you’re interested in integrated care. You can’t work at a better place than VA. DR. ROLA EL-SERAG: Every single one of us is dedicated
and really focused on the same mission, which is to advocate for our female veterans. DR. MAHDIEH PARIZI: I find that our veterans are
very honorable population and it’s an honor to be able to serve them and provide quality
healthcare for them.

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